Check-in Check-out/time

• Check-in /14:00
• Check-out /12:00 (noon)

※ If you wish to extend the check-out time, an additional fee will be charged for extensions as below based on availability.
30% of your room rate until 15:00,50% of your room rate until 18:00 and an additional fee equal to the full room rate for checking-out after 18:00

Breakfast/room service

We are preparing buffet breakfast at "Serena" Café Restaurant and Japanese set menu at "Benkay". We also provide various room service menus you can enjoy in a relaxed mood from breakfast to midnight snack.

Please click here to see more details.

Common amenity and installation item

Shampoo, conditioner, body soap, bus fragrance (bath salt), shower cap, soap, tooth brushing set, skin care set (cleansing/face foam/skin lotion/milk lotion), razor, hairbrush, cotton, cotton swab, hair bands, headband, towel kinds, nightwear, carpet slipper, hair dryer, pants press, shoe paper, shoehorn, brush and fabric refresher spray
Tea bag (tea/green tea/roasted tea/drip coffee) and mineral water
Picture postcard, electric kettle, refrigerator and television (digital terrestrial broadcasting /BS digital /BBC KBS Daifu) Other.

Minibar

We are preparing all kinds of alcohol and a soft drink for a charge.

Internet access

You can use Wi-Fi connection service and the free high-speed internet in all the rooms. （There is a LAN cable in the drawer of a wardrobe.)

• * The convenience for which a customer is using security authentication, first, and, I think and don't go. I have a fire wall of the considerable level necessary to an Internet access, but safety in a reading destination isn't secured. Please use an origin Internet connectivity of customer's responsibility.
• * It depends on connection environment of the customer and crowding situation of the circuit about communication speed, speed decrease and, it doesn't sometimes connect, so please accept it beforehand.
• * I can't sometimes help stopping, so please consent to use beforehand without the occasion and the notice with which a great deal of delictum by a mail transmission and use of file exchange software, net competition game, download of a big file/upload and network line in a hotel were burdened.
• * Unexpected stop and badness are to blame, and this service can't shoulder the responsibility at all about the loss which occurred and damage.

Air cleaner

A humidification air purifier is installed in all rooms.

Lending equipment

Desk lamp, extended cord, outlet for foreign countries (2 holes and adapter for 3 hole outlets), transformer, pillow (buckwheat husk/low rebellion), Blu-ray Disc player, iced non, thermometer, scale, iron, ironing board, blanket, shogi, the game of go and crib (reservation-required) ※Please contact to Front desk as the number of items is limited.

TV and radio (free channel)

An election bureau of on/off, channel choice and radio BGM is made of a remote control. You can't use two-way communication.

Telephone

You can use local call, out-of-town call, front direct call, and kinds of service dial.We will add the facility charges for intracountry calls and international call.There is a public phone at the lobby on the first floor.

Air conditioning

You can adjust the room temperature and fan speed in an interior Control Panel.

Room key

Please take your key with you when leaving the room as all room doors lock automatically. Further, have carry during a stay, and please return it to a front in case of Check-out.

Wake-up call

It is available by operator or setting telephone instrument. And there is an alarm clock in the room.

Morning edition service

We will prepare a news paper for free.We have 7 options as below.Please let us know your preference when you check in.
[Nishinippon Shinbun/Asahi Shimbun/Nihon Keizai Shinbun/Yomiuri Shimbun/Mainichi Newspapers/Sankei Shimbun/English paper]

Valuables

We will keep valuables in safe deposit box on the 1st floor (for free).We also provide an in-room safe box which PCs can be charged during storage.
※We cannot be responsible for lost or stolen items which aren’t kept at front desk.

Currency Exchange

Foreign currency exchange services are available at the front desk.
[A US dollar/a euro/a Canadian dollar/a British pound/an Australian dollar/a Hong Kong dollar/a Singapore dollar/South Korea won/Chinese yuan]

About payment.

Please be noted that there are cases in which we ask for a deposit or show your credit card upon arrival. We also accept payment by bank transfer in advance. Please contact to Rooms reservation for details.Further, you can use a credit card of JAL card, a JCB card, Visa, a Japan Diners club, UC card, a DC card and a AMEX card.

Laundry

We are making an effort to handle with the utmost care and attention.

Usual service

• Pickup /8:00-10:00
• Delivery /17:00

Dry cleaning

• Pickup /8:00-10:00
• Delivery /17:00

Limited Express service

• Pickup /8:00-15:00
• Delivery/3 hours later
• Cost/ business shirts (550 yen) and men's suit (2200 yen-)

Press

• Pickup /8:00-17:00
• Delivery/2 hours later
• Cost/ men's suit (1210 yen-) and coat and skirt of pants (660 yen) (1100 yen)

※ Please see a check of guest room equipment for more information.

Shoeshine service (shoeshine)

The finish is the "craftsman polish" of specialty store.

Shoeshine course

• Pickup/,-, to late at night 12:00.
• Delivery/the next morning's 6:00-
• Cost/1200 yen

Premium course

• Pickup/,-, to late at night 12:00.
• Delivery/the next morning's 6:00-
• Cost/3300 yen

Sterilization and deodorant option

• Pickup/,-, to late at night 12:00.
• Delivery/the next morning's 6:00-
• Cost/100 yen

Waterproof option

• Pickup/,-, to late at night 12:00.
• Delivery/the next morning's 6:00-
• Cost/100 yen

※ Please see a check of guest room equipment for more information.

Parking lot

Space for 117 vehicles on the B1, B2 and B3 level.

[Parking Fees]

• Guest Parking/¥1,500 per car per night
• Drop-off/Free for 30 minutes
• Additionally please check this about coming to a restaurant and use by the public.

※ As we are also preparing space corresponding to barrier-free, please let us know in advance.

※ Vehicle size limitations: 2.1 m high, 4.9 m long, 2.3 m wide, 2.0 tons in weight (For more information, please contact the hotel. Staff can provide directions to nearby parking facilities.)

Though we keep monitoring security camera and security guards patrol, please keep your valuables with you when you leave your car.

Please click here to see more details.

Nikko Fitness Club

It’s a members-only club to be proud of first-rate facility, indoor pool, Gymnasium, Sauna and of relaxation room. Overnight guests can use it for a fee. We lend a sweat suit, shoes, a swimsuit and a towel, etc. for free.

※It is not available for use by minors under the age of 20, individuals with tattoos, or intoxicated individuals

Please click here to see more details about "Nikko Fitness Club".